Fbaj Privacy Policy – Your Data Is Safe With Us

Fbaj.bet ("fbaj", "we", "us") is a trusted online Sports Betting and gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") explains to you ("user", "member") what personal data fbaj collects, how it is used, who it is shared with, and how it is kept secure.

By using the fbaj website or mobile app, you are deemed to have read and accepted this Privacy Policy. If you do not agree with this policy, please refrain from using fbaj. Our Terms & Conditionsalso complements this policy.

Fbaj only collects information that is strictly necessary to provide its services. No unnecessary data is requested. The three categories of information collected are outlined below.

a) Information You Provide Directly:

• At registration: full name, mobile number, email address, date of birth, and password.
• During KYC verification: National ID (NID) number, passport, or a copy of your driving licence.
• At the time of payment: mobile banking number (bKash/Nagad/Rocket) and transaction reference.
• Any information provided when contacting support.

b) Automatically Collected Information:

• IP address, browser type, operating system.
• Date, time, and session duration of access to fbaj.
• Pages visited, links clicked, and user activity.
• Device identifier (Device ID).

c) Information received from third parties:

• Transaction confirmation details from the payment gateway.
• Risk assessment data from fraud prevention service providers.
• Confirmation received from the age verification service provider.

Fbaj uses your information solely for the purposes listed below. Under fbaj's Privacy Policy, your data will not be used for any other purpose.

Fbaj does not retain your data indefinitely. Each category of data has a defined retention period, determined by legal requirements and business purposes.

• Account information: For the duration of active account use and a minimum of 5 years after closure (for legal compliance).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Communication Records: 3 years.
• Cookies & browsing data: Up to 13 months.

Once the retention period expires, fbaj securely deletes or anonymizes your data so that you can no longer be identified in any way.

Fbaj never sells your data. However, in the limited circumstances below, certain information may be shared with specific third parties. Strict data protection agreements are upheld in every case.

• Payment service providers (bKash, Nagad, Rocket): Information required to process transactions. This data is used solely for payment processing.
• Identity Verification Services: For document verification to complete the KYC process.
• Fraud prevention services: IP and device information to detect suspicious activity.
• Legal Authorities: Where required by law, relevant information may be disclosed to government authorities in accordance with applicable regulations in Bangladesh.
• IT infrastructure providers: For server, cloud storage, and security services. All such providers operate under strict confidentiality agreements.

Fbaj uses cookies and similar technologies (such as local storage and session storage) on its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Fbaj uses the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security. fbaj cannot function properly without these, so they cannot be disabled.
• Functionality cookies: To remember your preferences (language, timezone), so you don't have to reconfigure them on your next visit.
• Analytics Cookies: This helps us understand which pages are visited most and where users spend the most time, allowing fbaj to continuously improve its services.
• Security Cookies: To detect unusual activity from the same IP address and prevent fraud.

You can block or delete cookies through your browser settings, though doing so may limit certain fbaj features. App users can manage tracking permissions directly from their device settings.

Fbaj employs industry-leading security measures to protect your personal information. Our security team continuously monitors the system and remains prepared to respond to any threat.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted. You can confirm this by looking for the green padlock icon in your browser.
• Two-factor authentication (2FA): OTP verification at login provides an extra layer of protection for your account.
• Firewall & Intrusion Detection: Unauthorized access is blocked at the server level.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Data Minimization: No data is collected or stored beyond what is necessary.
• Access Control: Within fbaj, only authorized personnel have access to specific data.

That said, no internet transmission can be guaranteed 100% secure. You should also take precautions — use a strong password, never share it with anyone, and lock your account after logging in from an unfamiliar device.

Under fbaj's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, email us at support@fbaj.bet.

Fbaj strictly does not provide services to anyone under the age of 18. Age is verified at the time of registration and reconfirmed during the KYC process.

Fbaj does not knowingly collect personal information from minors. If it comes to our attention that a minor has registered, the account will be closed immediately and all associated data will be deleted.

• If you believe a minor is using fbaj, please notify us immediately at support@fbaj.bet.
• Fbaj encourages parents to monitor their children's online activity.
• To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Fbaj reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly. For significant changes, fbaj will endeavor to notify registered members via email or SMS.

Continued use of fbaj after any updates will be taken as acceptance of the revised Privacy Policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact fbaj's data protection team. We take every request seriously and handle it with care.

• Email: support@fbaj.bet
• Subject: Send with the subject "Privacy Request"
• Live Chat: Direct communication via website & app
• Response Time: Up to 30 business days for email requests
• FAQ: For answers to common questions FAQ Page View